2020 Testimonials
Thanks for organising such a fantastic ride taking in the lake District, the Pennines and the North Yorkshire Moors. The route was great; the scenery spectacular; the café stops excellent; the hotels great (especially the one at Trenholme Bar); the support provided by Ben and Mark was brilliant. To have been able to organise and run it, given the Covid 19 constraints, was amazing. I would definitely recommend this trip. I even got the chance to test my eyesight at Barnard Castle!
Thanks
Lynne
I just wanted to take this opportunity to thank, you & your team in Porta de Pollenca for a brilliant weeks cycling.
Your team of Wayne, Ed, Aaron & Chrissy, could not have been more accommodating if they tried.
Myself and Dave had a fantastic time & definitely will be booking in the new year to come back out.
Once again thank you.
Regards
Stuart
What a fantastic cycling trip!
The accommodation was perfect – a lovely family-run hotel, which the Italians appear to do especially well (the place we go to with my bike club in Cesenatico is similar). The food was fantastic and Covid-19 awareness/adherence within the hotel was as a good as it could be. The scenery was stunning!
The group of customers were great and we all seemed to get along, but the guidance/support from Stuart Hall Cycling was simply excellent. Ian was great (as usual) and was always there when you needed him. Aaron was a welcome bundle of young energy and I think that everyone enjoyed his presence/support. Ed was simply outstanding. He really was. He guided and marshalled everyone in a very effective way throughout the trip, but also carried out repairs on quite a number of bikes (mine included). Nothing was too much trouble for him and he carried everything off with unassuming good grace. You have a real star on your hands.
Personally, I would probably have enjoyed the end of several of the harder rides a little bit more had I been lighter and fitter, but to get away on a cycling trip in the current circumstances was amazing, so thanks very much to the both of you.
What’s up next Helen?
Best wishes
David
I am writing to firstly say thank you for getting the Dolomites trip organised in the face of adversity; although the climbs were still tough (I told myself it was cooler than last year so should be ‘easier’), I had a great time. The group was brilliant. I’ve made some new friends who along with old friends I hope to see on future trips.
Secondly, Lorenzo and his staff once again did us proud with a warm welcome, comfortable clean rooms, superb homemade food and a well-stocked bar! The taxi drivers were friendly and arrived early on which took the stress away.
Finally, I want to say how impressed I was with Ed’s leadership and organisation. Not an easy task for a young man with some ‘old and not so old bulls’ in the group. Ed handled the group with aplomb, allowing the stronger ones their head and encouraging those at the back to keep going. What an asset. Ian was his usual supportive, calm self and was like the shopkeeper in Mr Ben magically appearing at the side of the road in all the right places with support and loads of water. Arran was great on those difficult moments on the climbs, and we had a couple of in jokes between us.
All in all another fantastic trip and I hope to be on the Corsica trip next year!
Best wishes
Catherine
Keith
Thank you so much for the absolute no hassle way with which you have dealt with the covid cancellations.
I’m so glad that the Dolomites trip happened and we managed to have an amazing holiday safely and with such a great bunch of riders. Very typical of a Stuart Hall holiday. A special thanks to Ed for leading the group. He was a very supportive and knowledgeable lead and made the holiday even more enjoyable with his relaxed and approachable manner.
I’m really looking forward to coming out with you guys again and I’m keeping my fingers crossed for 2021.
Hope you, Stuart and the team are all keeping well
BW
Farhan
The route, organisation, support, accommodation, food, and the group itself were all superb. The leaders, Ed and Ben were always there when you needed them, couldn’t have done more for everyone and made sure we were all safe and well catered for. If you’re thinking about a cycling adventure, this is the place to start!
Looking forward to the next time! 👍Alastair Stewart
I would also just like to say that of all the companies I’ve dealt with for holidays, Stuart Hall are by far the most friendly, accommodating and understanding. Hopefully as things get back to some normality the approach you have taken during the pandemic will only enhance your reputation amongst the cycling community. I’ve also been following on Facebook the exploits of those taking part in the LEJOG, Coast to Coast and Dolomites:)
Kind regards
Brian
We were on the Spring Break in Majorca with Stuart Hall Cycling, when everything changed and lockdown began.
We hope everyone is managing in these tricky times, we would also like to thank you for a fabulous holiday and all of your help in managing our last days in difficult moments with flight cancellations.
Please find attached some marvellous memories, which shows the holiday is not just about cycling.
When we start looking towards normal again, although we are uncertain what normal will be ? We do hope we can come back to Majorca with Stuart Hall Cycling.
Kind Regards and Stay Safe
Sally
A note to wish You All in the Stuart Hall Team well and for a return soon to doing what you do best !
We had a super cycling holiday Compliments to your Excellent Staff.
The food and accommodation in the Playa Mar were also exemplary.
The memories and great exercise sustain us during these strange times.
We both look forward to returning to Mallorca and to cycling with the Stuart Hall Team again in the not too distant future.
In the meantime.
Our Best Wishes and Good Health to You All.
Thanks to rides leaders Simon,Ed,Ben ,Aaron and Stuart himself. Great weather,hotel, food and roads.
Our excellent very accommodating in the circumstances (and entertaining) host was Stuart Hall Cycling. Thank you Stuart and your excellent team.
Hope to see you and enjoy you again next year Majorca. Now let’s get on with the racing……
Team vision innovative leisure
Thanks to Stuart Hall and others for leading rides etc, top class 👏👍
Many thanks to you and the team for the January training camp. I really enjoyed the week. Not only did we get the miles in but I learnt loads amongst a supportive and friendly group. I’m very much looking forward to being back with you in April.
All the best
Farhan
2020 Testimonials Related to Covid Disruption
I would also just like to say that of all the companies I’ve dealt with for holidays, Stuart Hall are by far the most friendly, accommodating and understanding. Hopefully as things get back to some normality the approach you have taken during the pandemic will only enhance your reputation amongst the cycling community. I’ve also been following on Facebook the exploits of those taking part in the LEJOG, Coast to Coast and Dolomites:)
Kind regards
Brian
Thanks
Martin
Thanks, excellent service. I have no qualms about using your firm again in the future!
Paul
You most certainly will [see us in Mallorca in the future]. So very impressed with your company. Will recommend to anyone. Good luck and hope all work out well 😊 Nick
Rob
We would like to wish you all the best in these difficult times and hopefully when these restrictions are lifted you will be back bigger and stronger than ever before.
Go luck and thanks again
Adrian
Many thanks for refund. I appreciate that this must be a difficult time for the company and I’ve read that other companies haven’t been as understanding as you. Brian
Just a note to confirm I received my full refund into my account recently.
Many thanks for your attention and excellent customer service. It is a credit to your organisation in what must be extremely difficult times for a business such as yours.
I sincerely look forward to booking with you again for Spring 2021.
Until then, stay safe and well.
Kindest regards
Niall
I think I speak for all of our group when I say thank you very much for your quick response in refunding the payments.
We look forward to better days ahead when with certainty we can look at re-booking with you. I’d like to think that this will be in the autumn, however only time will tell.
Thanks again,
Mike
have a mailing list please feel free to add me.
Martin
Best wishes,
Elizabeth
Regards
Nora
Just to say thanks for sorting out the refunds for me and my group of gentlemen cyclists!
It is good of you to do this in these difficult times – and it will very much enhance your reputation
We were entered into a Birmingham – Cov veto event and paid c55 each – they cancelled and did not refund a penny! Never book with them again!
We look forward to signing up again with you very soon
With kind regards
Mark
I echo Mark’s thoughts. Very well played in difficult times and we look forward to many more trips with you in future.
Kind regards,
Wayne
I appreciate that it is difficult for everyone at the moment so I’m grateful for the refund.
Rest assured , when I next look at a cycling holiday, I will be in touch.
Kind regards
Ken
Thanks you very much for your recent emails, I have been very impressed with your proactive and balanced approach to this whole crisis. I will definitely look to book with you in the future, but for my current booking I would like an Option 5 refund to my Credit Card
Ian
I just wanted to say thank you for the refund for our cancelled trip to Mallorca. We have been trying to recover the monies via our insurance policies but have been experiencing a negative response. We are, therefore, very appreciative of your understanding despite the obvious financial implications for your company. Your cycle holidays are a unique experience and will be welcome change from the isolation that we are currently experiencing once a vaccine or a viable means of managing the virus have been found.
I wish you well and sincerely hope that some time in the future we will be able join you in Mallorca.
Kind Regards
David
Thanks for your communication which has been excellent all along. It’s such a shame as this would have been my third spring training camp with you.
At the moment my wife and I are not sure of our availability in September or October, so could we have a refund please?
If we are free to book in the autumn then we’ll do it nearer the time. Rest assured it will be with Stuart Hall Cycling.
I wish your company all the best at this difficult time.
Best regards
David
Thank you for the update. I’m sure this is a difficult time for you all . I do hope you are able to weather the storm. Cycling in Mallorca with Stuart has been my little bit of heaven for the last 5 years or so . I still have fingers crossed that my trip will go ahead on 25th April but if it doesn’t we will of course be happy to transfer to another date. Thank you to Stuart and the team,let’s hope it’s only a 2 week shut down
Kind regards
Elizabeth and Paul
Thanks for the update in what must be really challenging times for Stuart Hall Cycling.
I have been privileged to be a customer of Stuart Hall cycling holidays over quite a number of years now, and I just wanted to let you know that I would like to continue to support the future of the business in whatever way I can.
Best wishes
David
Best regards,
John
Hope you are all keeping safe!
I would like to thank you for the refund which I have now received and look forward to seeing you in mallorca at some point in the future when this situation sorts itself out.
Stay safe,
Regards,
Mike
Thanks again,
Annaliese
I have never met you nor been to any part of Spain. This was painful. I think you reflect the best of mankind and I will get there one day.
Danny
So sorry that you, a fair minded guy, have been so affected by this terrible virus. Who could ever had imagined the terrible death and economic damage this is causing. Just hoping that coming into the summer the virus will subdue in its potency.
Life sometimes can be so unfair and I am just hoping that Helen and yourself can turn this around.
Take care and best of luck.
Peter
I was booked to come over with Phoenix CC from Belfast. I was looking forward to the trip as this would have been my first time over. I just wanted to thank you for the recent refund payment in light of the Coronavirus. This isn’t an easy time for anyone.
Thanks again and I will be in touch.
Paul
Many thanks for this, which is really appreciated. I can assure you that I will definitely be back in Majorca with you as soon as possible. It’s what’s keeping me going at the moment! (well that and vast quantities of chocolate!)
Give my love and thanks to Stuart, Helen and the kids,
Hope to see you before too long,
Cath
Very much appreciated.
We’ll be back once this is over!
Peter
Thank’s for that – much appreciated.
Let’s hope we can enjoy everything again, when this is all over.
Take care
Helen
Thanks for the quick response, especially in this difficult period.
I’m looking forward to being with you in Majorca when this pandemic is over. In the meantime best wishes to you and your family and your colleagues.
Stay safe – kind regards
Mike
You will definitely see me when this is all over, can’t wait for a good old cycling holiday with great people!!
Thanks so much,
Wishing you and the family good health and safety.
Ingrid
thank you so much for sorting this out.
I will definitely be back.
Lou
Greatly appreciated.
Hopefully we will get to Majorca in the near future.
Hope everyone is well and safe.
Kind Regards
Bryan
Many thanks for the swift turn-around with the refund.
Once we have some certainty with regard to travel and holiday availability I will rebook with Stuart Hall.
Regards And Stay Safe
Norman
Best regards
Noel