Steve, Mallorca Apr 18
Jenny,
Please pass on to Stuart and all his staff, thanks and appreciation from myself and the rest of my group.
As you know, I brought 16 people out this spring and although many of us were return customers, there were a significant amount who were either, first time to Mallorca or first time with Stuart. It is safe to say that everyone very much enjoyed themselves and I received many positive comments.
Over the few years that I have been a customer, there has been a continued subtle but apparent improvement to your operation. Improved website & online communication before the holiday, a move to Playa Mar / Mar senses, a notice board with plenty of information, welcome briefings for new customers, friendly, helpful guides, in house repairs (my thanks to Sean!), massage from the Hillmanator, I could go on…..
There is much enthusiasm among those that joined me this time and I am sure this will lead to more return visits!
I look forward to joining you all again in the autumn, have a great season!